We are committed to creating an environment where diversity is celebrated and everyone is treated fairly, regardless of gender, gender identity, disability, ethnicity, religion or belief, sexual orientation, marital or transgender status, age, or nationality. As members of the Association of the Independent Tour Operator’s (AITO) Equality, Diversity and Inclusion committee, we contribute to panel discussions at annual conferences and recognise the barriers to diversity and inclusion in our industry while striving to implement the necessary changes to combat them.

For example, during Manchester’s month of Pride, we led expert workshops regarding the limitations of LGTBQ+ travel and how we can better support this marginalised group to enjoy safe, open and enjoyable travel opportunities.

We encourage open conversations in our workplace to ensure that staff feel better supported to express themselves, create bonds and communicate individual needs. For example, we led menopause awareness training to identify how we can better assist individuals, partners and family members of those experiencing menopause.

In addition, we provide skills-based training to staff members to recognise the symptoms of stress, anxiety and depression, with all of our managers being trained to support employees living with mental illness in the workplace.

We endeavour to only work with and promote companies whose policies and ethics align with ours. We work closely with our supply chain and contractors to ensure that they provide a safe and hygienic working environment, wages meet or exceed legal minimum and/or industry standards with no illegal or unauthorised deduction from wages and that working hours of employees are in line with legal and/or industry requirements.

Our staff are given two paid days leave to spend volunteering individually or as a team with local community groups of their choice.

As one of Carrier’s local charity partners, the animal sanctuary at Wilmslow is run by the Humane Education Society, with a mission to care for animals who have fallen on hard times. The society works closely with the local community to educate young people and adults in animal care and welfare, to create more compassion towards all animals. Each year, the sanctuary proudly re-homes around 200 animals a year. Carrier’s support included cleaning out animal pens and assisting with restoring a new pig area.

Carrier also supports Chorlton Food Bank, (supported by The Trussell Trust) and their work to combat poverty and hunger across the UK by providing three days’ nutritionally balanced emergency food to local people in crisis. So far, Carrier’s involvement includes sending volunteers to their local food drives and assisting with their biggest food drive to date in December 2022.

We work with some of the most luxurious resorts and properties in the world that are supporting the natural environment as well as the communities that live there. From the centuries-old rainforest in Malaysia to the rare marine life in the Maldives, we offer a range of holidays and experiences that support sustainable tourism.

While offices are notorious for waste, we have reduced ours through a number of successful initiatives that limit the amount of paper used and wasted in our workspace. This includes using technology in meeting rooms and introducing dual displays and laptops.

100% of our marketing campaigns are run with fully carbon-balanced printers, with old marketing collateral being donated to local primary schools to be used in craft projects. Our business cards and holders are also made with paper sourced from sustainable forests and recycled pulp board.